A Better Telephone Company

Saying for the Day:Bigger is better.

There used to be a regional telephone company called SBC .
It merged and became a bigger SBC.
Then it and some other regional companies got together and became A T & T reborn.

Now we have this huge, wonderful, company that can do so much more for us than the little company ever could.
Isn’t that wonderful.

Of course when we had the little company our internet never went out.
If we had a problem we talked to somebody who we could understand ( as much as you can ever understand a technical person).

But it wasn’t big and it wasn’t wonderful.

Now with the big AT&T we have lost a full day on internet in two separate outages (we’ll have to pay the full charge though).
When I called the service department I got some lady in India whose English was hard to understand.
She had no idea what was wrong.
I tried to explain that I thought the problem was with AT&T but she was sure my line was good and my computer was bad.
She gave me the prepared script on what I should try.
I had already done all those things.
After much begging she put her supervisor on.
The supervisor , who spoke with the same accent said she would run a connectivity test.
She said the test showed that the line was good.
I asked if she was sure.
She said that she had a notice there was a problem in the Appleton area.
I’m not in the Appleton area.
Then she read further and discovered the entire UP was down.

Now with the old small company the service person would have been in the company office.
They would have been informed when the trouble began and been ready for the calls.

But the bigger and better company can’t operate like that.
The lady in India said that the net would be back up at 3:30 in the afternoon.
It came back after midnight.
I called the operator at 5:00 and asked if she could tell me when the internet service would be restored.

She said no.

That wasn’t her department.
Then she said she would transfer me to repairs.
A voice came on which said repairs can’t be reached at this time.

I am so glad we have this bigger and better phone company.

@@@@
News from Pigeon Falls– The little town in my backyard where the train still runs and old ladies hunt rabbits-The problem with the Liar’s club contest is that these people tell such good stories with such sincerity that some people believe them. Since Smythe told his story people have been hiking around the local woods hoping to find the government installation that the rabbit came from. Some of the farmers said that people stopped and were peering into their barns. One guy even asked Bill Maki if this was the place. Bill said it was but to get to the laboratory you had to push the cow stall to the side and go down the stairs but he couldn’t let them do that. A number of tourists snuck in and tried to move the stall only to be kicked by Bossy who didn’t want her stall moved. Bill only laughed. Some of the other farmers put up signs saying “ Visitors Not Welcome Dangerous Bull loose in barn”. That seemed to work.
Everybody is waiting to see if the dragon will show up at the Pumpkin Festival. Mrs. Trumble says that she got the rabbit and now she is going to get the dragon. One of the farmers that built a catapult says that he has special anti-dragon pumpkins and if it shows up he’s going to get a dragon. One doesn’t know if one should cheer for the pumpkin throwers, Mrs. Trumble, or the dragon. Nancy says she’s for the dragon but don’t tell Mrs. Trumble because she drinks lots of coffee at Nancy’s.
The White Rabbit contest has been extended into next week so that everybody that wants to tell a story can.
*****

Today’s link-Marathon List Three– Remember to leave the words Dr. John in your comments to get those lovable JCPOINTS. Check HERE for your JCPOINT totals excluding the fourth Marathon points. I have finished tallying the visits for the second day. There were seven people who visited all 17 blogs. There were 26 peopel who visited all together. Betty went up to the insurance office and now is packing the car for our trip. My sister Dawn called to see if we got the loan but it is too early to tell that.